FAQ

Diamonds

We thoroughly examine all diamonds using the ID100 Pass for diamonds that are 0.1 carats and above in size. Each piece of jewelry sold to our customers is accompanied by a certified signature from a GIA Graduate Geologist. The pricing of our products may fluctuate based on the current state of the global market.

Gemstones

We take great pride in offering only the finest and most exquisite precious gems to our discerning customers. Each gemstone has been meticulously hand-selected for its unparalleled quality, with a keen eye for exceptional color and clarity.

Our commitment to excellence extends beyond mere aesthetics. Every gemstone has been carefully examined by a GIA Graduate Gemologist, who has employed the most advanced techniques in gemology science to confirm its natural origins.

We recognize that our customers demand only the highest levels of luxury and sophistication, and we spare no effort in ensuring that each gemstone we offer embodies these qualities. It is our privilege to present to you a collection of natural, top-quality gemstones that are sure to captivate and enchant.

Sizing

We offer a complimentary finger size measurement sizer to ensure that you receive the perfect fit for your ring. In addition, we provide resizing services up to three sizes, free of charge. If the required adjustment exceeds this limit, the cost will be determined based on the current gold price and weight at the time.

Shipping & Handling

For domestic customers, in-stock products will be shipped within 3 business days, or as soon as possible when ready. Each item is packaged with a secure seal and comes with a warranty.

International orders are shipped via international courier, such as FedEx or DHL, within 3 business days or as soon as the product is finished. Every package is sealed and secured with a warranty.

We kindly request that all customers take a video prior to unpacking their shipment.